Update 3rd July 2020Updated on 27/03/2020
We are trying to improve our service as a result of COVID-19. There have been a number of changes as a result: We now offer phone consults. These work well for routine follow up, simple health concerns or follow up of mental health conditions such as depression and anxiety. We continue to see patients face to face. If you are unwell please ask to speak to a nurse first. You particularly need to seen in person if the problem is complex, you need to be examined by the doctor, or you are new to the Practice. If you have been saving up a number of problems during COVID-19 please book a double appointment. Prescriptions are now sent directly to your pharmacy of choice. You only need to collect it in person if you require a blood test or blood pressure check or a health professional needs to see you. Referrals to other providers are also sent electronically. The service you are being referred to will contact you directly. It is important that we have your correct details for this. You can send us general emails to email@example.com or specifically to our Practice Manager at firstname.lastname@example.org We would like our patients to use www.healthinfo.org.nz for information. This is local health information developed by health professionals that is much more accurate than google.
Update Tuesday 9th June 2020Updated on 27/03/2020
To all of our patients, thank you for your support while we provided our services in different ways to the norm during the COVID alerts levels 2, 3 and 4. We have opened our automatic door from today. We will continue to offer GP phone consults as well as in-person GP consults where suitable. We ask that you help us to maintain a safe environment by ringing ahead if you have any cold or flu like symptoms so that a nurse can do an initial triage. If you arrive and have cold or flu (respiratory) symptoms, you will be asked to put on a mask and wait in your car/outside (weather permitting) until you are called to be seen. We have an isolation room available for patients with potentially contagious conditions. It is also important that you are not accompanied by anyone who has cold or flu like symptoms. Best wishes to all our patients and families.