Coronavirus update 23rd March 2020Updated on 27/03/2020
We have been strongly advised to inform patients DO NOT ATTEND OUR CLINIC if possible. Ring us on 03 337 0991 and we will ask the nurse to call you back through our new triage system. They will let you know if you need GP advice. We have put in place the following: • phone consults instead of face-to-face consults where possible. The fee will be the same as if you had visited the GP or nurse. If you have something that it would be helpful for the GP or nurse to look at you can take a photo and email it to email@example.com • we will issue medical certificates as appropriate after a phone consult and can email these to you with an invoice. Please ensure we have your correct email address • we will issue repeat prescriptions as appropriate without needing to see you and we'll fax these to a pharmacy where possible so you don't need to collect them. We will not charge you the higher faxed script fee at the current time • we have postponed many of our non-acute services including routine screening, before school checks, minor surgery • we have asked our allied colleagues - podiatrist, physiotherapist, dietitian, occupational therapist and counsellor to postpone their appointments and they will contact you themselves Thank you for your patience and understanding. Our staff are responding to requests as soon as they can.
Flu vaccinesUpdated on 27/03/2020
Fri 20th March - supplies of flu vaccines are becoming available but on a limited basis currently. The first 2 flu clinics we have set up are full and we only have enough supplies for these 2 clinics. We will try to get our other patients who are eligible for funded vaccines into clinics as soon as we can and as soon as our supplies allow. Thank you for your patience. Tues 17th March - We have set up our first flu clinics including this Saturday morning - these are ONLY for our ENROLLED patients WHO ARE ELIGIBLE FOR FUNDED VACCINES as supplies are limited. We are contacting patients to ask them to come in, if you are enrolled with us and are eligible but you have not yet heard from us please call us on 337 0991. If you are NOT eligible for a funded flu vaccine please do not ring us at this stage. Vaccines will become available in April, hopefully around the middle of the month.