Covid-19 Healthline

Updated on 27/03/2020
For Covid-19 health advice call 0800 358 5453 anytime. For Covid-19 vaccination advice call 0800 28 29 26 (8am - 8pm 7 days a week).

Covid Level 4 - update 18 aug 2021

Updated on 27/03/2020
We will continue to provide services to our enrolled patients under Level 4. As we are an essential service our Practice will remain open during our normal working hours. PLEASE DO NOT COME INTO OUT CLINIC UNLESS WE HAVE ASKED YOU TO ATTEND. We will provide services by phone and/or email where possible, or face-to-face if absolutely required. Ring us on 03 337 0991 and we will ask the nurse to call you back through our triage system. They will let you know if you need GP advice. We have put in place the following: • phone consults instead of face-to-face consults where possible. The fee will be the same as if you had visited the GP or nurse. If you have something that it would be helpful for the GP or nurse to look at you can take a photo and email it to • we will issue medical certificates as appropriate after a phone consult and can email these to you with an invoice. Please ensure we have your correct email address • we will issue repeat prescriptions as appropriate without needing to see you and we'll send these to a pharmacy where possible so you don't need to collect them. • we have postponed many of our non-acute services including routine screening, before school checks, minor surgery • we have asked our allied colleagues - podiatrist, physiotherapist, dietitian, occupational therapist and counsellor to postpone their appointments and they will contact you themselves. Thank you for your patience and understanding. Our staff are responding to requests as soon as they can.